We are committed to safeguarding the privacy of our website visitors. We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below).
(1) What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) information about your computer and about your visits to and use of this website including your IP address, length of visit and number of page views.
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.
(c) information that you provide to us for the purpose of registering with us including your address and contact details for the purpose of processing your order.
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
(e) any other information that you choose to send to us.
They sound pretty harmless and that's the fact. COOKIES ARE TOTALLY SAFE. A cookie is simply a small text file that is stored on your hard drive when you browse certain websites. It lets us keep track of your shopping activity on our website and provides us with all the kind of information - for instance how long your average visit is, whether you are a regular shopper or just a visitor - that will help us improve our service to you. Cookies are also vital for the smooth running of the website.
We want to reassure you that cookies cannot harm your computer and do not store personal or confidential information.
Most computers allow cookies but if yours does not you should consult your Help reference or internet service provider for details.
(3) Using your personal data
We may use your personal information to:
(a) administer this website.
(b) enable your use of the services available on the website.
(c) send to you goods purchased via the website, and supply to you services purchased via the website.
(d) send statements and invoices to you, and collect payments from you.
(e) send you email notifications which you have specifically requested.
(f) where you have specifically agreed to this, send you marketing material by email or similar technology (you can inform us at any time if you no longer require marketing communications via our contact section).
(g) deal with enquiries and complaints made by or about you relating to the website.
We do not store credit card details nor do we share customer details with any 3rd parties.
All our website financial transactions are handled through our payment services provider, Paypal. We will share information with Paypal using a 128bit SSL secure connection only to the extent necessary for the purposes of processing payments you make via our website.
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.
(5) Security of your personal data
At Inch's Saddlery, we take security very seriously, and treat the safety of your credit card details with the utmost importance.
Your Web browser will go into 'secure mode' as soon as you proceed to make your payment.
Being in 'secure mode' means that all of your details are encrypted to keep them secure. As an additional security measure, no credit card details are stored once your order has been processed.
You are responsible for keeping your password and user details confidential. We will never contact you asking for your password.
(6) Policy amendments
(7) Your rights
You may instruct us to provide you with any personal information we hold about you via telephone, email or post.
You may instruct us not to process your personal data for marketing purposes by email at any time.