Terms and Conditions

Inch's Saddlery are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at inchs@btinternet.com

Our Contact details:

INCHS SADDLERY
5 Hannington Farm
HANNINGTON
Tadley
Hampshire
RG26 5TZ
United Kingdom

Phone:(44) 01635 297090
Fax: (44) 01638 297993
Email: inchs@btinternet.com

VAT Number: 362 8691 23

Making A Purchase

Making a Purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else outside the UK, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Electron, Solo, Visa and Mastercard. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

 

Shipping And Handling

Shipping And Handling /Postage and Packing is charged at cost. UK post will be sent by 1st class mail, except for the larger packages which will be sent via Parcelforce.

Shipping and Handling charges are shown when you place your order at the Checkout. You can then select which postal rate/shipping you prefer. The final shipping cost will then be amended accordingly.

World Wide shipping will be sent Air Mail. Charges are calculated and shown when you go to the Checkout.

 

Delivery Schedule

Deliveries are normally made within 2/4 days (UK), depending on your method of payment. We undertake to inform you should there be any delay in dispatching your order.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

All prices include the current UK rate of Value Added Tax at 20%.

Tax charges for orders made from and delivered to the UK or the European Union, 20% VAT is added.

All other orders are VAT free. For non UK and EEC orders the VAT will be automatically deducted from your total payment.

 

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

 

Guarantee

We guarantee your satisfaction. Goods are supplied to you on unconditional approval. If they do not meet with your requirement, we will undertake to replace the item or refund the cost (less postage). Returned goods must be unsoiled and unused, and in a resaleable condition. Goods will not be refunded if not returned within 7 days. We strongly suggest a Certificate of Posting is obtained as this allows us to claim should the goods be lost or damaged in transit.

 

Reaching Us

If you need to contact us, please email us on inchs@btconnect.com, alternatively, you can call on 01635 297090 (International +44 1635 297090 or fax us on 01635 297993or write to us at Inch's Saddlery
5 Hannington Farm, Hannington, Tadley, RG26 5TZ United Kingdom.